Q: I have really sensitive skin. Will this line be safe to try?
A: Our founder has very sensitive skin so she spent many years perfecting her craft specially for people with sensitive skin. However, it's always best to try the product for a few days on your arm and discontinue if you have any reaction.
Q: What's the difference between you and other brands?
A: We always love and support indie brands like yourselves. While there are hundreds of other brands to choose from, we like to think of us as the fun innovative women catering to women. We try to be as different as we can in formulations but staying true to our promise keeping ingredients natural and beneficial to the skin.
Q: Do you use fragrance oil?
A: Yes we do and it's not always a bad thing! We use fragrances at less than 1% in our formulations. We like to mix fragrance and essential oils together to create a unique scent. Our frgrances are paraben and phalate free. We do have collections with only Essential oils.
Q:Are you paraben and cruelty free?
A: Absolutely! And the only animals we test on our ourselves.
Q: What is your return policy?
We strive for excellence and customer satisfaction.
Unfortunately, we cannot accept returns due to the nature of our products. Our products are handmade and natural. As such, there may be some variance in product appearance and texture. That being said, if for any reason you're unsatisfied with your purchase, please don't hesitate to message us and we'll happily work something out.
Q: Why does the oil I just received look and smell slightly different than the one I purchased a month ago?
A: Colors and scents may vary from time to time since nothing we use is synthetic. If a plant decides to smell a little different from one month to the next, there is little we can do. Additionally, we prepare everything one small batch at a time which can cause natural, minor differences between batches. That said, we can always ensure a beautiful product with the same level of effectiveness day in and day out.
Q: Where do you ship to?
A: We currently ship to Canada & United States via Canada Post, hopefully one day we can ship internationally!